At cusavi, we are dedicated to ensuring your handcrafted gifts reach you safely and reliably. Please review our shipping and processing details below.
1. Processing & Shipping Time
Artisanal Crafting: As each item is custom-made , orders typically have a handling time of 3–5 business days (Monday–Friday).
Estimated Delivery: Standard Shipping: 8–12 business days.
Expedited Shipping: 6–10 business days.
2. Free Shipping Offer
Enjoy FREE STANDARD SHIPPING on all orders with a subtotal of $59.99 USD or more (applied automatically at checkout).
For orders under $59.99, a flat rate of $7.99 applies.
3. Shipping Destinations
We currently support shipping wordwide.
Note: We do not ship to PO Boxes or military addresses (APO/FPO) at this time.
4. Order Tracking
Once your order is on its way, you will receive a confirmation email with a tracking number. You can monitor your package in real-time via the link provided or by contacting us at support@cusavi.com
5. Important Delivery Notes
Estimated Windows: Delivery times are estimates starting from the ship date. Potential delays may occur due to customs clearance or local carrier issues.
Tracking Updates: It can take up to 24 hours for the carrier to scan the package and for the tracking link to show initial movement.
Still Need Help?
Our support team is ready to assist!
Email: support@cusavi.com Service Hours: Mon–Fri: 9:00 AM – 6:00 PM (EST)
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